Reference

How We Keep Your Account Safe

Q: Can I download all my data?

Yes. Email support@tajir365.xyz with your account name and we'll send you a complete export of your registration details, transaction history and account statements within 7 business days in a standard format.

When you open an account with tajir365, your personal information and deposit details stay protected.

Transparent data handlingLocal payment securityYour access rights explained

Explore the Lobby Read FAQ

What We Collect and Why

tajir365 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

tajir365 collects your name, email, phone number and payment method details the moment you register. We need this to verify your identity, process your DANA, OVO, GoPay or QRIS deposits, and handle withdrawals. Your account history — games played, balances, transaction timestamps — lives on our

1
servers to track your activity and detect irregular patterns. We use cookies and device identifiers to remember your login and keep your session secure. Where local law permits, we may share anonymised gameplay data with our live table studios and game providers so they can improve
2
stream quality and table availability. Your data is stored for as long as your account exists; after closure, we retain records for the period required by local regulation.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

How to Request Your Data or Ask Questions

Team online

Live Chat

Open your account on the tajir365 lobby, tap Support in the footer, and chat with our team. Response time is typically under 5 minutes during operating hours.

Email Request

Send a data-access request to [email protected] with your account email and the specific information you need. We'll respond within 7 business days.

Account Settings

Visit your account Profile page (Bandung and other regions) to download your transaction history, update your payment method or request data deletion.

SECURITY & CONTROL

How We Protect and Handle Your Privacy

Encryption

All deposits via DANA, OVO, GoPay and QRIS are encrypted end-to-end. Your account password is hashed and never stored in plain text on our servers.

Cookie Control

We place session cookies to keep you logged in and functional cookies to track lobby preferences. You can clear cookies anytime in your browser; this won't delete your account.

Data Retention

Account records stay live until you close your account. After closure, we archive transaction logs for 7 years to comply with local accounting requirements.

Third-Party Sharing

We share your payment method with our bank partner and live-table studios only when needed to process transactions or stream games. We do not sell your email or phone.

Access & Correction

Email [email protected] to request your full data file, correct inaccuracies, or ask us to update your registered phone number or payment method.

Account Closure

Close your account anytime via Profile settings. Your data will be anonymised after 90 days; transaction records remain archived for local-law compliance only.

Privacy Answers for Your Account

Your account profile and balance are deleted immediately. We keep anonymised transaction records for 7 years to meet local financial regulations. Your email and phone number are removed from our live marketing lists right away.

No. We never sell your personal data to third parties. We use your email and phone only to send account alerts, payment confirmations and support responses. Depends on local law for promotional messages; you can opt out anytime in your account.

Deposits are routed through encrypted payment gateways and verified by your bank before funds reach tajir365. We do not store your payment app credentials; your bank handles authentication. Withdrawals are reversed to the same method you deposited from.

Yes. Email [email protected] with your account name and we'll send you a complete export of your registration details, transaction history and account statements within 7 business days in a standard format.

Only you can see your full game history and balance in your account dashboard. Our support and security teams can view your records to help with withdrawals or investigate unusual activity. Live studios cannot see your personal data.

We use session cookies to log you in, functional cookies to save your lobby preferences (such as favourite games or your last device), and analytics cookies to count page visits. You can disable cookies; you'll need to log in again each time.

Go to your account Profile, tap Payment Methods, and follow the prompts to add a new DANA, OVO, GoPay or QRIS account. Future withdrawals will go to your new method; old deposits stay on record for audit.

How We Keep Your Account Safe

How to Request Your Data or Ask Questions

Live Chat

Email Request

Account Settings

How We Protect and Handle Your Privacy

Encryption

Cookie Control

Data Retention

Third-Party Sharing

Access & Correction

Account Closure

Privacy Answers for Your Account

01 What happens to my data when I close my account?

02 Do you sell my email or phone number?

03 How are my DANA, OVO, GoPay and QRIS payments protected?

04 Can I download all my data?

05 Who can see my game history and account balance?

06 What cookies does tajir365 use?

07 How do I update my registered payment method if I change phones?

Related Pages