How do I request a copy of the personal data you hold about me?

Log into your account, go to Settings > Privacy, and use the 'Export My Data' function. Alternatively, email support@tajir365.xyz with your registered account email. We deliver the data package within 7 working days.

Reference

Your Rights and Our Legal Commitments

Q: Can I ask you to delete my account and all related data?

Yes. Submit a deletion request via our legal inbox at support@tajir365.xyz. We will remove your personal data within 30 days, retaining only what applicable law requires us to keep for audit or dispute purposes.

Q: Who can I contact if I disagree with how my data is being used?

Send a written objection to support@tajir365.xyz marked 'Data Objection'. We will pause processing for the disputed data within 48 hours while we review your case and respond formally within 7 working days.

tajir365 operates under a clear legal framework designed to protect your account, your data, and your transaction records — where local law permits.

Jurisdiction-Aware PolicyDANA, OVO, GoPay & QRIS CoveredAccount Data ProtectionIndonesian Region Compliance24/7 Legal Contact Path

Explore the Lobby Read FAQ

How Our Legal Terms Apply to Your Account

tajir365 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms of use and privacy policy apply to every account registered through tajir365.xyz. Access to our services depends on local law, and we take care to ensure that the legal basis for processing your personal information — including your payment history via DANA, OVO, GoPay,

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and QRIS — is documented and auditable. Your account data is stored on secured servers with access logs retained for a minimum period consistent with applicable regulation. Any transaction dispute involving QRIS or bank transfer is handled through a structured escalation path, not an informal process.
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We reserve the right to update these terms when regulation changes, and we notify you by email before any material change takes effect. Players in Bandung and across Indonesia can request a copy of their stored data at any time through our support channel.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

LEGAL CONTACT

How to Reach Us About a Legal Matter

Team online

Live Chat — Legal Queries

Our live chat channel is staffed 24 hours a day, 7 days a week. For legal questions, select the 'Account & Legal' topic when you open the chat window and an agent will pick it up within minutes.

Email — Data & Policy Requests

Send formal data-access requests or policy objections to our legal inbox at [email protected]. We acknowledge receipt within 24 hours and provide a full written response within 7 working days.

Account Settings — Privacy Controls

Log into your tajir365.xyz account, navigate to Settings > Privacy, and you can view, export, or flag your stored data directly. No need to contact support for a basic data download.

ACCOUNT SECURITY

How We Handle Your Data and Account Security

Security and transparency are the two pillars of how we manage your personal and financial information at tajir365.

Data Encryption at Rest

All account data — including your DANA and OVO transaction records — is encrypted using AES-256 at rest. Encryption keys rotate on a scheduled cycle, and access is restricted to authorised personnel only.

Cookie Policy Transparency

We use functional and analytics cookies only. You can review which cookies are active in the cookie preference panel under your account settings. No third-party advertising cookies are placed without your explicit consent.

Account Access Logs

Every login event, IP address, and device fingerprint is logged against your account. You can view your last 30 login events inside Settings > Security — useful if you suspect unauthorised access.

Data Retention Schedule

We retain your account and payment data for the period required by applicable law, then delete it. You will receive an email notification 30 days before scheduled deletion so you can request an export first.

Right to Rectification

If any personal detail we hold — name, email, or registered mobile number — is incorrect, you can correct it via Settings > Profile or by emailing our legal inbox. Corrections are processed within 3 working days.

Third-Party Data Sharing

Your data is shared with payment processors such as DANA, OVO, GoPay, and QRIS only to the extent needed to complete your transaction. We do not sell personal data to any marketing or analytics third party.

Frequently Asked Legal Questions

Below are the questions we hear most often about legal matters, data rights, and account policies. Each answer reflects how we actually operate — not a copy-paste from a generic template.

Access to our services depends on local law. We recommend you verify whether online gaming is permitted in your specific region of Indonesia before opening or continuing to use your account with us.

Log into your account, go to Settings > Privacy, and use the 'Export My Data' function. Alternatively, email [email protected] with your registered account email. We deliver the data package within 7 working days.

Yes. Submit a deletion request via our legal inbox at [email protected]. We will remove your personal data within 30 days, retaining only what applicable law requires us to keep for audit or dispute purposes.

Transaction records linked to DANA, OVO, GoPay, and QRIS are retained for the legally required period after account closure. You can request an export of those records before closure through Settings > Privacy.

Send a written objection to [email protected] marked 'Data Objection'. We will pause processing for the disputed data within 48 hours while we review your case and respond formally within 7 working days.

We send an email to your registered address at least 14 days before any material change to our terms or privacy policy takes effect. The updated document is also published at tajir365.xyz/legal/ with a revision date.

Yes. Navigate to Settings > Security inside your account to view the last 30 login events, including device type and IP address. If any entry looks unfamiliar, contact our live chat support immediately to flag it.

Your Rights and Our Legal Commitments

How to Reach Us About a Legal Matter

Live Chat — Legal Queries

Email — Data & Policy Requests

Account Settings — Privacy Controls

How We Handle Your Data and Account Security

Data Encryption at Rest

Cookie Policy Transparency

Account Access Logs

Data Retention Schedule

Right to Rectification

Third-Party Data Sharing

Frequently Asked Legal Questions

01 Does Indonesian law affect my ability to use tajir365?

02 How do I request a copy of the personal data you hold about me?

03 Can I ask you to delete my account and all related data?

04 What happens to my DANA or OVO transaction records after account closure?

05 Who can I contact if I disagree with how my data is being used?

06 How will I know if the legal terms change?

07 Are my account security logs available for me to review?

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